![]() ![]() the new 64-bit version of Firefox likely won't let Zotero communicate with Word, even if Zotero itself works with it (see ). Incidentally, I'm not sure how I saw your version of Firefox? You don't mention it in this thread nor your other recent thread. If it doesn't, you may need to enable it under templates in Word. Under Product Information, youll find your Office product name and, in some cases, the full version number. Note: If you dont see Account or you already have a file or document open, choose File from the menu, and then select either Account or Help from the list on the left. Restart Word and the Zotero toolbar will almost certainly show up. April 5, 2016, update for Office 2016 (KB3114971) Office 2016. Open any Office application, such as Word or Excel, and select Account. Specifically, you should be able to find the zotero.dotm file then place it in the Word startup folder. If not, you can manually update to get the latest version of Office. If the version number matches the most current version, you're up to date. Under Product Information, note the version number under the About section. 22 All versions following 15.25 will be 64-bit only. The quickest way for you to get this to work is to try to follow the linked instructions and say where you struggle rather than trying to diagnose things that are unrelated. To check your version of Office, do the following: Open any Office application, such as Word or Excel. Users that require a 32-bit version for compatibility reasons will be able to download the 15.25 version as a manual, one-time update from the Microsoft Office website. I don't have Windows 10 here, but the changes between that and 7/8 aren't that big, so this shouldn't be hard. We have dozens of reports from people doing just that (and we'd have hundreds if it didn't work). Really, I promise Zotero works with Word - both 20 - on Windows 10. Do you get the same reading? If so, if that one command were removed along with the actual file, will I be able to install the Word Plugin? The contents from that file reads as Files (x86)\Mozilla have a "Key 3" file on my computer which appears to mean that Zotero is not compatible with Word 2016. ![]() ![]() Now getting back to the "extensions file" located found under the link that you provided found on my computer. ![]()
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